FAQ

Type in the search box at the top of any page and pick a location if you want results near you. You can also open a category from the menu and narrow results with the filters.

Open the ad and use Chat to message the seller inside Kamafo. Keeping the conversation in-app means you have a record if something goes wrong.

No. Never send money in advance to someone you have not met. Meet the seller, check the item, then pay. Read Safety tips before you meet.

The seller has passed ID verification with Kamafo. It shows the person is who they say they are. It does not guarantee the item, so still check it carefully before you pay.

Tap the bookmark icon on any ad to add it to Favourites. You need to be signed in.

No. Buyers and sellers deal directly with each other. Kamafo does not deliver items or hold payments for private sales.

Tap Post Ad, choose a category, add clear photos, a title, price, location and description, then submit. You need to be signed in.

You can post ads for free up to your current active-ad allowance. Paid seller plans raise that allowance and add extra features. See Seller plans for current options.

New and edited ads may be checked by our moderators first. If an ad breaks the Seller rules it can be rejected, and you will see the reason in My Ads.

Go to My Ads. From there you can edit an ad, deactivate it, or mark it as sold once the item is gone.

Good photos and an honest price help most. You can also boost a single ad or pick a seller plan that covers all your active ads. See Promote for current options and prices.

No. Post one ad per item. Duplicate ads are removed, and repeated duplicates can lead to account limits.

Tap Account or Post Ad and follow the sign-up steps. One account lets you both buy and sell.

A verified phone helps buyers and sellers trust you and helps us keep the marketplace safe. Add and verify phones in Account > Phones.

Complete ID verification in Account > Verification. Once it is approved, the badge shows on your profile and your ads.

Use Report on the ad or inside the conversation. Our team reviews every report.

Be careful with anyone who asks for payment in advance, sends "payment confirmation" screenshots, or asks you to move the chat off Kamafo. Never share your password, OTP, PIN or card details with anyone, including people who say they work for Kamafo.

Go to Account > Privacy and follow the delete steps. If you have an active paid plan, you can delete your account after the plan ends.

Credits are a balance you can use to pay for paid features on Kamafo where credits are accepted at checkout. Credits stay on the platform: they cannot be withdrawn as cash or sent to another user.

Open Credits, Promote or Seller plans and choose an option. You pay through a secure payment page with the methods shown there, such as Mobile Money or card.

Payments are only applied after the payment provider confirms them, which can take a few minutes, especially with Mobile Money. Keep the payment page open and check again shortly. If it still has not arrived, contact us with your payment reference.

Paid boosts and plans are not refunded automatically, for example when you mark an ad as sold before the promotion ends. If you think you were charged by mistake, contact us with your payment reference.

All of Ghana. Choose your region or town in the location picker to see ads near you.

Visit Market Prices to see typical prices for popular items.

Use the phone or email on the Contact us page. For safety issues, use Report on the ad or conversation.